Guest Information
If you only have time to read one section, read this one:
WiFi: This house has GREAT WiFi. We get reception in every corner of the house and property, including full bars while sitting next to the river and fire pit. Enjoy!
Network: TreeHouse
Password: GetAway21
Support: Renaissance Intercomputing. Call or text 801.802.8080
GrubHub and UberEats both deliver here! 30-40 min; large selection of restaurants
Spa: When you are finished, please put one scoop of chlorine granules in the spa to make it fresh for your next soak (chlorine tub is under the grill). Also, please buckle the front of the spa cover down (to protect from wind)
Firepit: Lighters are in the pantry in the kitchen
Fishing: The fishing pond at Vivian Park is stocked with trout; more experienced fishers will enjoy fishing the blue-ribbon Provo River (both walkable from the house)
Sundance Mountain Resort (8-minute drive)
4-star dining at The Tree Room
More casual dining at Foundry Grill (our favorite)
Owl Bar and Grill
Full-service spa
Zipline
Summer: Horseback riding, mountain biking, summer theater, concert series, hiking, lift rides, guided fishing
Winter: Skiing, snowboarding, terrain park, cross-country skiing, snowshoeing
Bridal Veil Falls: Walk one mile downstream on the paved Provo River Trail
Park City: Resort town with amazing history and great restaurants--40 min drive.
Favorite restaurants: see Food Section
Favorite outdoor activities: see Activities Section
Favorite attractions: see Sightseeing Section
TL;DR Greatest Hits
Check-in & Access Information - The Treehouse does not require a physical key. The keycode to the garage door should have been provided to you by text and email prior to check-in. If you cannot locate it, please call Lowell Hall at 801.319.9882
Check-in Time is 4:00 PM
Check-out time is 10:00 AM
If you would like an early check-in or late check-out, please contact Lowell Hall at 801.319.9882 to make the requests. Early check-ins and late check-outs are not guaranteed.
You will receive additional access information via email and text 2 - 3 days before your arrival date.
Parking Information - Guests may park one car in the garage and up to 6 cars in the driveway. No on-street parking is allowed on Fairfax Drive.
Public Transit - The Vivian Park community does not have easy access to public transit. Plan on driving your own vehicle to get from point A to point B.
Safety - Smoke / carbon monoxide alarms have been installed throughout the house. In case of a small fire, you can find a fire extinguisher under the kitchen sink. In the kitchen pantry is a full first-aid kit.
Grocery Stores - For grocery shopping, plan on driving into Provo / Orem or Heber. Here are some grocery stores close by--use your phone to map to them:
Harmon’s Market, Orem--best for fresh produce, bakery, deli, and prepared foods
eShop – online grocery order and delivery service
Address: 870 E 800 N, Orem, UT 84097
801.225.1770
Monday-Saturday 7AM-11PM
Sunday 7AM-10PM
Trader Joe’s, Orem
Costco, Orem
Day’s Market, Provo--small, friendly grocery store
Macey’s or Winco, Orem--least expensive for bulk items
State Liquor Store, Provo
Smith’s, Heber
Natural Grocer, Heber
Guest Information
No Pets - No pets allowed. Exceptions can be made for personal service animals with the owner’s consent. The home is not well suited for pets-- no fence, no grass, no dog run. Unauthorized pets are not permitted. If evidence of an unauthorized pet is discovered inside the unit, we will perform an enhanced cleaning, resulting in an additional $500 billed to the guest and possible eviction.
No Smoking - Smoking is not permitted, inside or outside. If there is evidence of smoking inside the unit, we will perform an enhanced cleaning, resulting in an additional $500 billed to the guest.
No Fires in the Fireplace - Due to concerns about safety and smoke damage, fires are not permitted in the fireplace. We do not stock firewood, so you would have to go out of your way to break this rule. If evidence of fire is discovered inside the unit, we will perform an enhanced cleaning, resulting in an additional $500 billed to the guest.
Parking - You may park one car in the garage and up to 6 cars on the driveway. Street parking is not allowed at any time on Fairfax Drive.
Going out - When going out, turn off all lights, electronics, and close windows / doors.
Events - No parties, excessive noise, or illegal activity shall take place on the premises.
Noise - Please be especially respectful of our neighbors! Keep noise to a minimum at all times, especially between 10:00 PM and 8:00 AM.
Security - Vivian Park is a safe area, but keep in mind that it is a resort community, which brings many travelers from all over the world. Be careful and mind your surroundings and belongings at all times.
General Agreement - By booking this home the Guest authorizes the Owner to bill them for additional fees if necessary, if fees are incurred by guests through other parties or if rules are broken. If at any time the allotted/agreed upon number of occupants is exceeded or if the Owner receives information about broken rules, Owner has the right to evict Guest and all occupants immediately and to bill the guest a minimum service fee of $250 per broken rule.
House Rules
We have amazing cleaners. We hope you found the home just as clean if not cleaner than your own home, and our cleaners will return it to that state for the next guests. We love them!
A few things you can do to make it easier for them:
You could collect all the used towels and begin a load of laundry--towels only. Because they take a long time to dry, this will save our cleaners time.
You could strip the beds you used and put the sheets and pillowcases in a pile in front of the laundry (leave the pillows and comforters on the beds).
You could load the dishwasher and start a load of dishes.
That's it! The cleaners don't expect any of this, so if you don't have time, just get on your way, and think good thoughts on your way home. The cleaners will take care of the trash, the laundry, the dishes, the bathrooms, the kitchen, and the floors.
You are welcome to leave a tip for the cleaners (not required), and we would LOVE to receive a 5-star review.
Happy trails, and come back soon!
XOXO,
-db & lb